Indonesian ISP License Overview

Editor: Onno W. Purbo

License Provided by:
	Director General Post and Telecommunication

ISP:
	Private Company That Provide Internet Services
	National Coverage
	Will be review every five (5) years

ISP Rights:
	Receive Payments from Clients / Subscribers
Choose / Use any access technology as long as it complies to the technical standards.
Receive letter of operational acceptance for every development of its infrastructure.
The Director General will assure ISP’s data privacy.

ISP Tasks
	Builds its own POP & report its coverage, total customer & bandwidth.
	24 hours operational, 7 days / week.
	Comply to the QoS
	Must Contribute to USO
	All equipments must be type approved & labeled.

ISP Tasks To Customers
	Provide the service
	Non-discriminative
	24 hour operation of the Point of Presence.
	Free / Gratis Information of ISP’s services & tariffs.
	Provide billing systems
	Should ISP chease operation, 60 days noticed should be done.

ISP Tasks To The Director General
	Pay the “Telecommunication Service Tax”

Operation Acceptance Test
	ISP must have operational acceptance letter for every installation.
	ISP must provide the necessary facility during the acceptance test processes.

Payment for Any Loss / Damage To Customer
	ISP must pay for any loss / damage to its customer.

Report Requirement
	ISP must report to the Director General
		QoS
		Location of PoP
		Estimated Number of Customer / Subscriber
		Revenue
		Contribution to USO
	Yearly report with monthly breakdown

Sanction
Failure to comply will results in three (3) letter of  notice from the Director General within 60 days.
	Failure to comply will results in license revoked.

Etc.
Any change in ownership, address etc. must be reported to the Director General Post & Telecommunication