KnowledgeTree(tm) DMS - Frequently Asked Questions

Q: I can't seem to search inside my files?  

A: There are two things which may cause full-text search not to work: 

     1. Make sure that the Indexing plugin is enabled
        (in Admin > Misc > Manage Plugins)
     2. Ensure that the appropriate programs are installed, and
        (especially on Windows) that the config.ini section "indexer"
        contains the correct paths to the files.

Q: Where do I post questions about installing, configuring or using KnowledgeTree?

A: Our community forums are a good place to ask questions about
   installing, configuring or using KnowledgeTree. Our developers, along
   with other members of the open source community and our partner
   network, will endeavour to answer your questions.

   Click on the link below to access the forums:
       http://forums.ktdms.com/

Q: Where can I discuss document management best practices, change
   management and training issues?

A: Our community forums are a good place to discuss best practices for
   document management, software implementation and training with our
   developers, other members of the open source community and our
   partner network.

   Click on the link below to access the forums:

      http://forums.ktdms.com/

Q: Where can I report bugs in KnowledgeTree?

A: You can report bugs in KnowledgeTree by accessing our online
   ticketing system. The ticketing system will also provide feedback on
   the status of the issue. You may view issues reported by other people
   and search the system to determine if your issue has already been
   reported.

   Click on the link below to access the ticketing system:

       http://issues.ktdms.com/

Q: I want to modify KnowledgeTree or develop new functionality for it.
   Where do I find more information on how to go about doing this?

A: You can find out more information about modifying KnowledgeTree,
   developing new functionality or translating the software at the
   development Wiki. The Wiki is constantly under development and even
   you may add content to it!

   Click on the link below to access the Wiki:

       http://issues.ktdms.com/confluence/


KnowledgeTree Document Management System
Web page: http://www.ktdms.com/
Wiki: http://issues.ktdms.com/confluence/
Forums: http://forums.ktdms.com/
Bug reporting: http://issues.ktdms.com/

$Id: FAQ.txt 5333 2006-04-25 10:11:50Z bshuttle $
